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FAQ

Q

Can I visit your company and factory in China?

A

Sure. You are very welcomed to visit our company in Suzhou, China. [2H drive way from Shanghai]

Q

How Can I place an order?

A

You could directly place an order by conatcour sales manger and they will choose the best way for you, including via Paypel, Credit card or Alibaba assurance, and sure you could just send us inquiry to any of our sales representatives to get detailed order information, and we will explain the detail process. Bank Transaction, T/T or Western Union are all acceptable.

Q

Are all your products in READY to SHIP? How long we can get the samples?

A

Yes, all our products are in stock, we could respond and arrange the delivery in 72hours. Generally, it takes 3-5 days to deliver to you.

Q

How about the price? Can you make it cheaper?

A

We always take the customer’s benefit as the top priority. Price is negotiable under different conditions, we are assuring you to get the most competitive price and win the market.

Q

Do you accept small orders?

A

Yes. If you are a small retailer or starting up business, we are definitely willing to grow up with you. And we are looking forward to win-win with you for a long term relationship.

Q

Can i know something about you?

A

If you trying to find a hat factory with all 2000 styles trendy straw & fedora hats in stock and ready to ship? The Shine Hat is your first choice.  Our position is to provide wholesale dealers & worldwide boutique sellers the latest trendy hat styles per month from INS, FACEBOOK and global luxury brand.We provide you with superior quality and guaranteed satisfaction – you will never overpay again.

It is also our edge to provide you OEM services including - Your Hat Brand, Sewing Brand Logo, Individualized Packaging, Wash Mark, Sweat Belt and Other Sepcial Design.

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